About Us
TDH specialises in providing outsourced
services to the fintech industry. We focus on
finding the smartest people and training
them to be forward thinkers in this up and
coming sector of the economy.
Our Services
MERCHANT SERVICES
A team of highly trained, multi-level, problem-solving personnel who operate 24/7 to help your customers get the most out of your business. This team has so much more than first level support— using both technical and data understanding to get to the bottom of the problem.
OUR COMPANY IS CENTERED ON OUR CORE VALUES.
DRIVE
Strive for excellence in everything you do. Meet expectations but also find solutions to make our services and processes better, faster, and easier to understand.
COURTEOUS
Be nice. Be kind. From the janitor to the CEO, the delivery person, the client, or the competitor — smile and always say please and thank you. It goes a long way and makes life more pleasant.
RESPECTFUL
COMMUNICATION
We listen. Don’t look at phones or interrupt while someone is talking — it’s rude. When we disagree, we do it amicably and it makes us stronger.
PUNCTUAL
We are punctual for work, meetings, and everything we do. We don’t make excuses. Being late means you can’t organise yourself and we don’t want that.
ORGANIZED
We plan meetings properly with the right data and the right audience. Make them count.
AMBITIOUS
Challenge each other — managers and colleagues alike, in a respectful and intellectual way. Two heads are better than one. Work together to bring up the average.
INTEGRITY
We use data and facts, not assumptions and opinions. Back up your theories with the right data and use it, but don’t be afraid to make mistakes because that’s how we learn.
PRIVACY
Let your work do the talking. Don’t gossip and don’t spread negativity. We respect people’s privacy.
FUN
Work hard, play hard, have fun. Because we spend most of our awake hours in the office, we try and make sure it’s a fun place to be, surrounded with likeminded hardworking fun individuals.
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